Customer Care HUB Brasov – 2017

We launched Customer Care HUB in 2017 on a solid, strong and long-lasting structure of business events declined from our international Customer Care Conference & Expo, the most important East European event that addresses the customer care industry.

This concept enables you to achieve relevant high-quality results, providing access to best practices, shared experience, and professional networking during the conference day.

KEY TOPICS:
– How AI is shaping the customer care industry
– Where AI and neuroscience meet
– Pros and cons of AI
– Evolution from human to bot
– Best practices in implementing AI for customer care
– Taking customer feedback to the next level
– The impact of Social Media on recruitment strategy and process

On 9th November, we will be in Brasov for the first time, where local and international experienced customer care trendsetters are expected.
Join us!

Find more details here:
http://www.conference-arena.com/customer-care-hub-brasov

Registration at Laura Galos:
+40723 833 333
[email protected]